Effective date: [Month Day, Year]

Truss (“Truss,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

• Name

• Email address

• Company name

• Job title

• Contact information

• Information submitted through forms, demos, or support requests

• Communications you send to us

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser and device information

• Operating system

• Pages viewed

• Referring URLs

• Usage and interaction data

• Cookies and similar technologies

When customers use the Truss platform, we may process business and operational information provided or connected by the customer as necessary to deliver the service.

2. How We Use Information

We may use information to:

• Provide, operate, and improve Truss

• Respond to inquiries and demo requests

• Communicate with customers and prospective customers

• Provide customer support

• Understand how our website and services are used

• Improve product functionality and user experience

• Maintain the security and integrity of our systems

• Prevent fraud, misuse, or unauthorized activity

• Comply with legal obligations

• Send relevant product or company communications where permitted by law

3. Customer Data

Customers may provide or connect information to Truss in connection with their payroll and operational workflows.

We process this information on behalf of our customers and according to their instructions, applicable agreements, and applicable law.

Customers are responsible for ensuring they have the necessary rights and permissions to provide information to Truss.

4. How We Share Information

We do not sell personal information.

We may share information with third parties when reasonably necessary to operate our business, including:

Service providers
Companies that assist us with hosting, infrastructure, analytics, communications, customer support, security, or other business functions.

Business partners
Where necessary to provide requested integrations or services.

Legal and regulatory authorities
When required by law, legal process, or when we reasonably believe disclosure is necessary to protect rights, safety, or security.

Business transfers
In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.

5. Cookies and Analytics

We may use cookies and similar technologies to operate the website, understand usage, remember preferences, and improve performance.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

[Confirm whether Truss uses Google Analytics, Meta Pixel, HubSpot, or other analytics/marketing tools before publishing.]

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage can guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your information

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of certain processing

• Object to certain processing

• Request a copy of your information

• Withdraw consent where processing is based on consent

To exercise a privacy right, contact us at [privacy@truss.com].

We may need to verify your identity before completing certain requests.

9. International Data Transfers

Truss and its service providers may process information in countries other than the country where you are located.

Where required, we take appropriate measures designed to protect information transferred across borders.

10. Third-Party Services and Links

Our website or services may contain links to or integrations with third-party services.

Their privacy practices are governed by their own policies, and Truss is not responsible for the privacy practices of third parties.

11. Children's Privacy

Truss is intended for business use and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may update the effective date at the top of this page or provide additional notice where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or how Truss handles information, contact us at:

Truss
Email: [privacy@truss.com]
Address: [Company address]